ZEEN

Turn Every Customer Chat Into Automated Revenue & Repeat Orders.

ZEEN gives your business a smart AI agent that handles customer messages 24/7, manages your product catalog, and closes sales directly inside WhatsApp, Telegram, and Messenger — so you never miss a paying customer.

Unified Inbox

WhatsApp, Telegram, Messenger in one screen

AI + Human Handoff

Intelligent bot with 1-click staff takeover

In-Chat Catalog Ops

Manage stock with /stock and /add commands

Instant Checkout

Direct Paystack & Stripe in-chat payment links

4.8x

Faster Inquiry-To-Sale Conversion

0s

First Response Time via AI Agent

100%

Centralized Conversation History

1 Click

Staff Takeover & Payment Link Gen

Operational Directives

How To Automate Your Sales In 5 Directives

A proven, step-by-step methodology to connect your social channels, automate inquiries, and close sales without switching apps.

01

Connect Channels

Link your WhatsApp Business phone, Telegram bot, Facebook Messenger page, and embed the web chat widget with standard webhook tokens.

Setup Time: ~2 mins
02

Sync Catalog & Stock

Add your products, room types, or service packages with images, prices, and stock numbers. Update inventory via web or directly inside chat.

Live Inventory Sync
03

Train AI Assistant

Equip the AI agent with your business FAQs, store hours, return policies, and pricing rules. The AI replies in seconds 24/7 without delays.

24/7 Instant Responses
04

In-Chat Checkout

Generate and share interactive product cards with direct Paystack or Stripe checkout links. Customers pay securely without leaving the chat.

Sub-second Invoicing
05

Manage & Escalate

Your human team can take over conversations at any time with one click. Track leads, appointment bookings, revenue telemetry, and order statuses.

Seamless Human Handoff
Live Interactive Demonstration

Experience The ZEEN Omnichannel Engine

Walk through the complete operational journey: connecting messaging channels, managing product catalog, AI conversational selling, automated checkout, and team handoff.

00:18 / 01:30 Status: Live Simulation
Step 01 of 05

Instant Omnichannel Channel Ingestion

Connect WhatsApp Cloud API, Telegram Bot token, Facebook Messenger, and Web Chat in 2 minutes. ZEEN handles inbound webhooks, token validation, media downloads, and customer contact creation automatically.

  • WhatsApp Official Cloud API Integration
  • Telegram Bot Long-Polling & Webhooks
  • Unified Contact Identity Across All Channels
Active Channel Gateways All Systems Normal
WA

WhatsApp Business API

+234 810 000 9284 • Cloud API

CONNECTED
TG

Telegram Bot Gateway

@ZeenCommerceBot

CONNECTED
WB

Embedded Web Chat Widget

Active on your storefront domain

CONNECTED
Interactive Walkthrough Active — Click any chapter above to jump immediately.
Launch Your Workspace →
Specialized Workflows

Engineered For High-Volume Commerce & Service Venues

Whether you are retailing physical products or managing boutique hospitality bookings, ZEEN automates conversational operations from inquiry to payment.

Retail, Fashion & Online Stores

24/7 Conversational Selling & Inventory Sync

Turn your social DMs into an automated sales team. Customers browsing Instagram or WhatsApp can ask questions, verify stock, see pictures, and purchase immediately without leaving the chat.

Instant In-Chat Catalog Cards: Send structured product cards with images, variants, and direct buy buttons.
Real-Time Stock Decrement: Inventory levels decrement automatically upon payment verification.
Abandoned Inquiry Recovery: Automatically re-engage interested buyers who dropped off before checkout.
Multi-Staff Coordination: Assign conversations to floor staff or customer service reps in real time.
Instant Workspace Setup Launch Retail Store →
Hospitality, Shortlets & Services

Automated Booking, Check-Ins & Concierge

Let guests check dates, book appointments, receive confirmation receipts, and access concierge support directly in their favorite messaging channels.

Automated Appointment Scheduling: Book slots with real-time calendar availability and confirmation.
Deposit & Full Payment Collection: Collect non-refundable deposits or full payments via Paystack / Stripe.
Lead Qualification & CRM Stages: Automatically tag leads (New, Contacted, Negotiating, Converted).
Automated Reminders: Send scheduled check-in reminders and directions before arrival.
Custom Venue Onboarding Book Consultation →
Seamless Ecosystem

Native Channel & Payment Integrations

Connect with your customers wherever they are and get paid with industry-standard, bank-grade checkout providers.

WA

WhatsApp

Cloud Business API

Native Webhooks
TG

Telegram

Bot Engine API

Zero-Latency
MS

Messenger

Facebook Pages

Direct Sync
WB

Web Widget

Embed Script

Lightweight
PS

Paystack

Cards, Transfers, USSD

Instant Settle
ST

Stripe

Global Payments

Multi-Currency
Transparent Pricing

Simple Plans For Growing Brands

Start on a single channel or empower your entire sales team across multi-channel customer operations.

Starter Store

₦15,000 / mo

Single business workspace (approx. $15 USD)

Essential automated inbox, product catalog, and conversational payments for independent merchants and boutiques.

  • 1 Connected Messaging Channel
  • Up to 50 Product Catalog Items
  • 24/7 AI Auto-Replies & FAQ Handling
  • Paystack & Stripe Checkout Integration
Most Popular
Omnichannel Pro

₦45,000 / mo

Multi-Channel & Multi-Staff (approx. $45 USD)

For scaling retail brands, restaurants, clinics, and hospitality teams needing automated routing and full CRM power.

  • Unlimited Channels (WhatsApp, Telegram, Web)
  • Unlimited Product Catalog & Stock Tracking
  • In-Chat Staff Operations (/stock, /price, /add)
  • 5 Team Staff Seats with Role Permissions
  • Lead CRM & Appointment Booking Module
Enterprise Custom

Custom Volume

Multi-Brand & Enterprise Groups

Dedicated infrastructure, custom AI fine-tuning, ERP inventory sync, and priority webhook pipelines for multi-location groups.

  • Unlimited Workspaces & Team Members
  • Custom ERP / Warehouse Database Sync
  • Dedicated Account Manager & SLA
  • 99.98% High-Availability Cluster
About The Platform

Built To End Fragmented Inboxes & Lost Sales

Modern consumers do not want to fill out static website contact forms and wait 48 hours for an email reply. They message your brand on WhatsApp, Telegram, or Instagram expecting instant answers, accurate pricing, and immediate ways to buy.

ZEEN was built to solve this operational friction. By uniting AI conversational intelligence, real-time product inventory, and instant payment links into a unified console, businesses can close orders in seconds while giving their staff full visibility and one-click takeover control.

Zero Latency

Automated AI responses in under 2 seconds across all active channels.

Human In The Loop

Seamless human takeover whenever an inquiry needs personal attention.

Core Engineering Principles

01

Multi-Tenant Isolation

Every business workspace has dedicated database scopes. Customer conversation records are strictly partitioned and confidential.

02

Idempotent Payment Webhooks

Payment verification uses cryptographic signature checking and idempotent handlers to prevent duplicate order fulfillments.

03

In-Chat Operational Agility

Store owners can update inventory, restock goods, and inspect daily sales right from their phone without opening a laptop.

Trust & Security

Enterprise Privacy & Data Protection

Your customer relationships are your most valuable asset. ZEEN complies with international data privacy standards and secures customer conversations with end-to-end encryption.

Encrypted Transmission

All channel communications, webhook events, and customer credentials travel over TLS 1.3 encryption with HMAC-SHA256 signature verification.

GDPR & Consent Governance

We support full right-to-erasure and export endpoints. Customer data is stored exclusively to fulfill commerce interactions and never shared with third-party ad brokers.

PCI-DSS Compliant Gateways

Payment card details never touch our servers. Transactions are handled directly via PCI-DSS Level 1 certified gateways (Paystack and Stripe).

Get In Touch

Schedule a Strategy Session With Our Engineering Team

Looking to automate high-volume WhatsApp sales, integrate a custom catalog database, or deploy a unified multi-agent inbox for your enterprise team? We are here to help.

Enterprise Sales & Solutions

sales@zeen.io

Direct response from our solutions architect within 2 hours

Customer Success & Technical Support

support@zeen.io

24/7 Webhook and message pipeline monitoring

Request an Onboarding Demo

Tell us about your business and we will configure a demo workspace with your catalog.